The Road to 4.9★

How long to lift our Google rating to 4.9 — driven by our last-3-month review pace, with a lever for removing illegitimate 1-star reviews.

 
Where we are today
4.614.9
3,883 rated Google reviews · 283 are 1-star. Precise average today: 4.606.
Time to reach 4.9 — current settings
 

The two levers

Adding 121 reviews / month
Removing 5 one-stars / month

Only fake or policy-violating 1-stars can actually be removed via Google. We hold 283 one-stars today; the pool can't go negative, so high removal rates run out after a while.

Projected rating over time

Projected average 4.9 goal score milestone

Estimated date for every score

When the true average crosses each mark. Google displays the rounded score, so 4.9 shows on your listing once the true average passes ~4.85.

True averageGoogle showsEstimated dateMonths out